If you are having problems in DraftSight with customization not working correctly or other unexplained issues, your user settings may have become corrupt. Below are the instructions on how to revert back to default settings for DraftSight.
Here are the steps for reverting to default settings:
1.) Close DraftSight
2.) Open Windows Explorer and browse to
3.) Right Click on the Profiles folder and choose "Rename", append -OLD to change the entry to Profiles-OLD.
4.) Restart DraftSight and check if the issue still occurs.
5.) If renaming the Profiles folder did not fix the issue, browse to
C:\Users\<username>\AppData\Roaming and rename the DraftSight folder.
The issue should no longer occur.
For further assistance, please contact our HawkSupport team at 877-266-4469(US) or 866-587-6803(Canada) and email@example.com.