Problem
In DraftSight 2019, some users may experience graphical issues and strange behavior on computer systems using Intel Graphics. The Drawing Area does not display geometry or entities. It may become blank after geometry is initially displayed. The cursor in the drawing area may become frozen as well. Typically, the menus and command window are still accessible, and DraftSight can be shut down. This article goes over how to resolve the frozen cursor and blank drawing area.
Solution
Please use the following steps to work around this issue:
- Go to Tools > Options (in Classic Interface/Manager tab) or in the Command Window type OPTIONS and Press Enter
- Select System Options
- Expand the node Display
- Expand the node Element Colors, and enable ‘Use dashed entity selection highlighting’
- Click OK and restart DraftSight
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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