Problem

This article discusses whether the SolidNetwork License Manager (SNL) can host serial numbers from a combination of on-subscription and off-subscription licenses. 

The SNL can host multiple serial numbers. They are just added one after another, separated by a comma, during the installation process of the SNL on the server. This scenario is common. For example, one might have a SOLIDWORKS serial and a separate serial for PDM. 

Solution

The limitation here is that the version of the SNL has to be the same version as the licenses. For example, if a SOLIDWORKS license expired in 2023 and the PDM license is on a current subscription through 2026, then both serials can be hosted on a 2023 SNL but not a 2026 SNL. 

This means that the latest version of any product that can be served by the 2023 SNL is 2023, despite the PDM license being entitled to 2026. In order to use PDM 2026, a 2026 version of the SNL Manager must be installed and activated with the PDM serial. This requires installing the 2026 SNL Manager on a different server because only 1 version can be installed on a server at a time.

This creates limitations with who can use what license and on what version, which is a good reason to maintain all licenses on an active subscription. This way, all network licenses can be active on a single instance of the SNL Manager.

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.