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Blank Error Box – Missing or Incorrect Hole Wizard/Toolbox Path

Shannon Meyer

This article will assist you with resetting your SOLIDWORKS Data path to fix the issue when you launch SOLIDWORKS, and get a blank error box with a blue circle with a white exclamation point (!) in it and the “OK” button.  Clicking OK allows you to continue into SOLIDWORKS.  This is caused by your Toolbox/Hole Wizard path. 

 

If your SOLIDWORKS Data folder has been moved out of the path set during your SOLIDWORKS installation or the registry key is different than the path you set, SOLIDWORKS will be unable to open/use the Hole Wizard/Toolbox settings, thus causing the blank error message. 

 

blank_error_missing_toolbox.png

Solution 1: Set Toolbox/Hole Wizard Path in SOLIDWORKS Options

Solution 2: Fix SOLIDWORKS Toolbox/Hole Wizard Path Registry Key

Additional Toolbox Articles 

 

 

Solution 1: Set Toolbox/Hole Wizard Path in SOLIDWORKS Options

Steps: 

1. Locate the correct SOLIDWORKS Data folder. The Default location is generally drive-letter:\SOLIDWORKS Data (example: C:\SOLIDWORKS Data)

Note: If you have more than one SOLIDWORKS Data folder, you can determine which one is the correct version by checking the toolboxfiles index file – example path: C:\SOLIDWORKS Data 2018\browser - > toolboxfiles.index.

The file will have a version line near the top when you open the file using Notepad.

Version numbers follow the following pattern: 2019=27.#.#.#, 2018=26.#.#.#, 2017=25.#.#.#, etc. 

 

2. Open SOLIDWORKS, bypassing the blank error box so that SOLIDWORKS opens.


3. Go to SOLIDWORKS System Options.

 

4. Select Hole Wizard\Toolbox from the left-hand side.

 

5. Click the ellipses next to the Hole Wizard and Toolbox folder box.

 

6. Navigate to the SOLIDWORKS Data folder located in step 1.

 

7. Select that folder so that it shows up in the Hole Wizard and Toolbox folder box.

 

8. Click OK

 

9. Close and reopen SOLIDWORKS. You should no longer get the error.

 

The Gif below shows the process of changing the SOLIDWORKS Toolbox path.  

 

Fix_toolbox_path.gif

 

 

Solution 2: Fix SOLIDWORKS Toolbox/Hole Wizard Path Registry Key
If Solution 1 did not resolve your issue, please follow the steps below to confirm the registry keys are correct:   

 

1. Copy the folder-path in file explorer. For example C:\SOLIDWORKS Data 2018


*Close SOLIDWORKS before completing the following steps* 

 

2. Open Registry Editor by searching for it in your Windows Start Menu search box, or by hitting Windows Key + R, and typing regedit.exe.

Note: You may need to right-click > Run as Administrator before you can make changes.

 

3. In Registry Editor, navigate to the Toolbox Data Location key under HKEY_LOCAL_MACHINE:

HKEY_LOCAL_MACHINE\SOFTWARE\SolidWorks\SolidWorksXXXX \General\Toolbox Data Location.

 

HKLMtoolbox_key.png

 

4. Modify the key so that the path is correct.

 

modify_key.png

 

HKtoolbox_key_edit.png

 

5. In Registry editor, navigate to the Toolbox Data Location key under HKEY_CURRENT_USER: 

HKEY_CURRENT_USER\SOFTWARE\SolidWorks\SolidWorksXXXX \General\Toolbox Data Location.

 

HKCUtoolbox_key.png

 

6. Modify the key so that the path is correct.

 

7. Open SOLIDWORKS and confirm that the error no longer shows.

 

 

 

Additional Articles for Hole Wizard/Toolbox issues

Hole Wizard/ Toolbox Version Error (Swbrowser.Sldedb Error)

Note: This article has downloads that may be able to help you get a copy of the correct SOLIDWORKS Data folder if you are unable to locate it on your machine. 

 

SldToolboxUpdater Error When Upgrading SOLIDWORKS

 

"Folder To Store User Data For Hole Wizard" Error

 

Updating The SOLIDWORKS Toolbox

For further assistance, please contact our HawkSupport team at 877-266-4469(US) or 866-587-6803(Canada) and support@hawkridgesys.com.

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