SOLIDWORKS Visualize - Failed to obtain license when checking out, clock difference too large between client and server when borrowing

When the user launches Visualize or tries to borrow a Visualize license from a network license server, the following error messages can occur:

• Failed to obtain license for SOLIDWORKS Visualize
• Could not borrow the SOLIDWORKS Visualize Standard license. Clock difference too large between client and server (-34, 14812, 0)

This could be due to the following:

• License server has not been reactivated after a license has been renewed; the license information on the server has not updated/realized the license is not expired.
• The license server has not been reactivated annually as required by the new SOLIDWORKS policy for 2022 licenses: Yearly Activation Required Starting with SOLIDWORKS 2022 – Hawk Ridge Systems Support

Solution

1. Go to the machine that has the SolidNetWork License Manager 20xx
2. Follow the steps listed in the following article to reactivate your license for 2023 and newer:
   • How To Update A SolidNetWork License 2023 – Hawk Ridge Systems Support
3. Follow the following steps to reactivate your license for 2022 and older:
   
   • How To Update A SolidNetwork License 2022 – Hawk Ridge Systems Support

Contact Us

For further assistance, please contact our HawkSupport team at 877-266-4469(US) or 866-587-6803(Canada) and support@hawkridgesys.com.