SOLIDWORKS Visualize Launch Error - "Your system does not meet the minimum memory requirements"

When trying to run Visualize, it may first launch with this error message:

If the system has plenty of RAM that is higher or equivalent to the requirement listed, the error is due to Windows not being able to read your system information. One sign to tell is to go to your System Information and the text ‘Can't Collect Information...’ appears instead of your actual system's information.

Solution

Please follow the following three checks and launch Visualize afterwards.

First Check:

To check if the WMI service is started, go to Windows Start > type services > open Services Application > check if the service for Windows Management Instrument is started. If it is stopped, right click on the service and click Start.

Second Check:

1. Proceed to the following folder (enter the following in Windows Explorer):
   %SystemRoot%\System32\Wbem\Repository
2. Delete or rename the "$WinMgmt.CFG" file in the folder. Leave the FS folder as is because the recreation of this CFG file requires these FS files.
3. In the System Configuration Utility (Start > Run, type MSCONFIG), ensure that you enabled the Windows Management Instrumentation/WMI services in the "Services" tab.
4. Reboot the computer to rebuild the CFG.

Third Check:

1. Confirm that the Windows Management Instrumentation (WMI) is damaged by using Run (Win+R) and enter "wmimgmt.msc"
   
2. Once WMI is open, right click on the WMI Control (local) and select properties
   
3. If the WMI is damaged you should see "Failed to initialize all required WMI classes"
   
4. Now that you have confirmed the damage, open Command Prompt with Administrative Permissions
   
5. Use CD to change directories and step into C:\windows\system32\wbem:
   CD C:\windows\system32\wbem
   
6. Copy the text from the attached "Commands to repair WMI.txt" or copy the commands listed below into notepad, then cut them from notepad (this will remove formatting that may prevent the commands from working correctly) and paste into Command Prompt:
   
   regsvr32 /s %systemroot%\system32\scecli.dll
   regsvr32 /s %systemroot%\system32\userenv.dll
   regsvr32 cimwin32.dll
   mofcomp cimwin32.mof
   mofcomp rsop.mof
   for /f %s in ('dir /b /s *.dll') do regsvr32 /s %s
   for /f %s in ('dir /b *.mof') do mofcomp %s
   for /f %s in ('dir /b *.mfl') do mofcomp %s
   cd en-US
   mofcomp cimwin32.mfl
   mofcomp rsop.mfl
   for /f %s in ('dir /b /s *.dll') do regsvr32 /s %s
   for /f %s in ('dir /b *.mof') do mofcomp %s
   for /f %s in ('dir /b *.mfl') do mofcomp %s
   regsvr32 wmisvc.dll
   wmiprvse /regserver
   
   
7. You may get a couple pop ups confirming dll registration, click ok in those. When done go back and confirm your WMI properties now show "Successfully Connected to"
   

For further technical support, please contact Hawk Ridge Systems at 877.266.4469 for the U.S. or 866.587.6803 for Canada and support@hawkridgesys.com.