Visualize - CUDA-enabled GPUs Not Showing in Tools, Options, 3D Viewport

Visualize allows you to choose what render device to use when you are working with the model before the final render and during the final render in Tools > Options > 3D Viewport. The options are CPU, CUDA-enabled GPUs (NVIDIA), and ProRender Compatible GPUs (AMD).

This article will focus on the issue that you only see the CPU option when you do have a CUDA-enabled graphics card, likely seen after a new installation of Visualize. Similar process may apply to AMD ProRender graphics cards.

Solution 

1. Please make sure that in your graphics card has the latest graphics driver for Visualize. Launch Visualize and go to Help > System Info and check that at least one of the GPUs listed has all its information green and approved.
2. Open a new/existing project.
3. Use the Renderer Selection dropdown from the top and select Accurate.
4. After the software finishes loading in the render, look at the bottom information box for "Stellar - Accurate - GPU (Only)".
5. Now check Tools > Options > 3D Viewport, and CUDA-enabled graphics cards should now show.

For further technical support, please contact Hawk Ridge Systems at 877.266.4469 for the U.S. or 866.587.6803 for Canada and support@hawkridgesys.com.