Problem
Visualize allows users to choose which render device to use when working with the model before the final render and during the final render in Tools > Options > 3D Viewport. The options are CPU, CUDA-enabled GPUs (NVIDIA), and ProRender Compatible GPUs (AMD).
This article will focus on the issue that users only see the CPU option when using a CUDA-enabled graphics card. This can occur after a new installation of Visualize. A similar process may apply to AMD ProRender graphics cards.
Solution
- Make sure the graphics card has the latest graphics driver for Visualize/SOLIDWORKS from: Hardware Certification | SOLIDWORKS
- Launch Visualize and go to Help > System Info
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Check that at least one of the GPUs listed has all its information green and approved
- Open a new or existing project
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Use the Renderer Selection dropdown from the top and select "Accurate"
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After the software finishes loading the render, look at the bottom information box for "Stellar - Accurate - GPU (Only)".
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Now check Tools > Options > 3D Viewport, and CUDA-enabled graphics cards should now appear.
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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