Missing Properties.TXT file

Problem

When using custom properties for parts, assemblies, and drawings, you can select pre-existing properties from a drop-down menu. These are stored in the Properties.txt file. If the file is missing or the directory is incorrect, you may get an error or see a blank menu.

Property Dropdown Empty

Solution

Follow the steps below to check the location of the Properties text file and point SOLIDWORKS to it:

  1. Open Windows File Explorer and navigate to: 
    C:\ProgramData\SOLIDWORKS\SOLIDWORKS 20XX\lang\english
  2. Check to see if the properties.txt file exists
  3. If it does exist, continue to step 5
  4. If it does not exist, download the attached properties.txt file and place it in the location from step 1
  5. Open SOLIDWORKS and go to Tools > Options > System Options > File Locations
  6. Select "Custom Property files" in the File Location dropdown

    Custom Property File in Dropdown
  7. Use the "Delete" button to delete the current file path
  8. Use the "Add" button to enter the correct file path and click "OK"
  9. Try to add custom properties again

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.

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