SOLIDWORKS 2021 SP5 crash when editing a ‘Date’ type custom property

Dave Padelford
Updated

Problem

SOLIDWORKS 2021 SP5 crashes when attempting to edit a custom property formatted as a 'Date' on files that were created before SOLIDWORKS 2018, even if the files have been converted to newer SOLIDWORKS versions. Here are the steps to reproduce the issue:

  1. Open a SOLIDWORKS file last saved in SW Version 2017 or earlier.
  2. Click File Properties
  3.  Add a 'Date' type custom property and click ‘OK’ 
  4. SOLIDWORKS will crash with the splash screen error "SOLIDWORKS 2021 has encountered a problem and needs to close"

Solution

If you are running SOLIDWORKS 2021 SP5, upgrade to SOLIDWORKS 2021 SP5.1 or newer to resolve the issue.

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.

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