Problem

For non-SOLIDWORKS customers or users who install via the free installer from the eDrawings Viewer website: https://www.edrawingsviewer.com/product/edrawings-viewer, registration is required. For these users, a one-time registration is required.

If you are a SOLIDWORKS customer, it is not necessary to follow the registration process. However, eDrawings must be installed via the SOLIDWORKS Installation Manager. You will not need to enter a serial. However, the SOLIDWORKS Installation Manager from the Downloads | Support | SOLIDWORKS page must be used.

Solution

To install eDrawings using the SOLIDWORKS Installation Manager, follow these steps:

1. On a machine without a SOLIDWORKS installation, run the SOLIDWORKS Installation Manager and click on the ‘Individual’ installation option.
2. Clear the checkbox for the ‘SOLIDWORKS [version]’ or ‘SolidNetWork’ license options and click ‘Next’
3. An Installation Manager message will appear stating ‘You have not entered a serial number. You will be limited to products that do not require a serial number to install.'
4. Click ‘OK’ to proceed.
5. On the products page, click ‘CHANGE’
6. Clear the checkbox for products except for the eDrawings product
7. Go back to the ‘Summary’ page
8. Accept the SOLIDWORKS license terms and start the installation
9. Click the ‘Finish’ button.
10. Launch eDrawings
11. Accept the license agreement when prompted during the first startup

The eDrawings application will start normally without a registration prompt.

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.