Problem
This article discusses how to maintain a Static MAC Address to prevent potential License Activation errors due to the MAC ID changing when connecting to Wi-Fi. This can change the Computer ID in SOLIDWORKS when launching, causing SOLIDWORKS to think your Computer has changed, which will lead to an Activation Count Exceeded Error.
Windows 10 & 11 operating systems have a feature called "Random Hardware Addresses" in the Wi-Fi Settings menu, which, when enabled, causes Windows 10 to cycle through temporary MAC addresses that identify the computer on WIFI networks.
Solution
To modify this setting, follow the steps below:
- Type Wi-Fi into Windows Search to bring up Wi-Fi settings, or open Settings and navigate to the Network & Internet settings.
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For each Wi-Fi or wireless VPN adapter, turn off the "Use Random Hardware Address" setting as shown below
This should restore the ability to maintain a constant MAC ID. You will need to begin the license activation or license request process "after" you have turned off this feature and rebooted once.
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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