Problem

This article goes over the current solution for the "License Initialization Failed" messages that prevent SOLIDWORKS Composer from being launched after installing Composer using an Administrative Image.

When attempting to launch SOLIDWORKS Composer, the user receives a "License Initialization Failure" error. At the bottom of the error, it prompts the user to "Click Here for More Information", however, this leads to a blank page. Ultimately, SOLIDWORKS Composer fails to launch. This issue is known to affect SOLIDWORKS 2015 - 2018 on multiple versions of Windows.

The issue is caused when the incorrect SOLIDWORKS Composer Player item is selected in the Administrative Image Options Editor.

Solution

1. Uninstall SOLIDWORKS and SOLIDWORKS Composer.

2. Open the Administrative Image Option Editor.

3. Click on "Software to Install."

4. Deselect all of the items, starting with the top-level products.

5. Re-select the products from top to bottom, ensuring that you select the top-level SOLIDWORKS Composer option prior to selecting any sub-items.

6. If done correctly, the sub-item "SOLIDWORKS Composer Player" will have a greyed-out check box next to it.

7. Continue to select products from top to bottom. Do NOT select the second SOLIDWORKS Composer Player, top-level item.

8. Redeploy the image.

The image below shows the configuration that will result in the initialization error.

The image below shows the proper configuration, which should not produce an error.

For further technical support, please contact Hawk Ridge Systems at 877.266.4469 for the U.S. or 866.587.6803 for Canada and support@hawkridgesys.com.