1. Hawk Ridge Systems
  2. Mechanical Design
  3. SOLIDWORKS CAD

How to Resolve the Missing Cursor When Editing a Note in a Drawing

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Xavier Meyer

Problem

On some systems, SOLIDWORKS® does not display a visible text cursor when editing a note in a drawing or part file. When this occurs, users can place a note and begin typing, but no blinking cursor appears to indicate the insertion point, making it difficult to edit or format text accurately.

Missing Cursor Bug Example with arrow pointing at note with no cursor

This behavior has been documented in the SOLIDWORKS Knowledge Base. under Bug Reports BR10000359318 and BR10000360317. The issue has been identified as being related to certain NVIDIA graphics driver configurations. This article explains how to reproduce this behavior and two solutions for the bug. 

Solution 1: Clean Graphics Driver Installation

  1. Close SOLIDWORKS
  2. Go to SOLIDWORKS Hardware Certification to find the certified graphics driver for your system. Enter the relevant information for version, vendor, model, and graphics card. 
  3. Perform a clean graphics driver installation
  4. Restart SOLIDWORKS and retest the behavior. If the issue persists, continue to Solution 2.

Solution 2: Change NVIDIA Options in NVIDIA Control Panel

  1. Close SOLIDWORKS

  2. Right-click on the Desktop and choose ‘NVIDIA Control Panel’

    NVIDIA Control Panel Option in the Right Click Menu

  3. Under ‘3D settings’ menu choose ‘Manage 3D settings’

    NVIDIA Control Panel Settings Showing the Manage 3D Settings with the Open GL Compatibility Setting being highlighted with a red box

  4. Within the settings select “OpenGL GDI compatibility” and set it to “Prefer compatible.” Apply and close NVIDIA Control Panel

    Manage 3D settings showing the different options for OpenGL Compatibility

  5. Restart SOLIDWORKS and the issue should be resolved

For further technical support, please contact Hawk Ridge Systems at 877.266.4469 for the U.S. or 866.587.6803 for Canada and support@hawkridgesys.com.

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