Problem
This article walks you through the steps that can be taken to install SOLIDWORKS Composer if deselecting the Composer Player product does not allow the main Composer program to be selected.
Solution 1: Deselect Composer Player
It may be necessary to deselect Composer Player on the "Product Selection" page of the installation manager to see Composer as a product to install. If you are using a valid Composer license, and deselecting Composer Player does not allow you to install the main program, it is recommended that the steps in the following sections be followed.
- Ensure that a Serial Number is Present in the "SOLIDWORKS Composer" Field. If the Composer license being used has a completely different serial number, then it should be inserted in the serial number section, as shown below.
- However, if the Composer license has the same serial number as any of the other products that are being installed, such as SOLIDWORKS, it may also need to be inserted into the Composer field. This can also help to prevent potential license errors after installation.
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On the "Product Selection" page, deselect Composer Player and then select Composer
- If this does not allow Composer to be selected for installation, please proceed to the next section.
Solution 2: Select different packages or products
During the "Product Selection" section of the installation manager, it is possible to view a complete list of SOLIDWORKS products, even if your license does not entitle you to them.
- Start the SOLIDWORKS installation manager
- Continue to the Product Selection page
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Click the "Select different packages or products" link at the top right
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In the window that comes up, check the box for "Also show products that are not part of this package" and click "OK"
- Once this option is checked and you have clicked "OK", you will be taken back to the main installation manager window. Composer should now be listed as a product to install, although it is important to note that Composer Player may still need to be deselected.
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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