Problem

This article goes over how to create a 3DEXPERIENCE ID. The 3DEXPERIENCE ID is used to log in to the 3DEXPERIENCE platform, DS Support Knowledge Base, SOLIDWORKS Download website, and other SOLIDWORKS-related websites.

Solution

Follow the steps below to create the 3DEXPERIENCE ID:

1. Navigate to https://www.3ds.com/

2. Click the "Login" icon at the top right

   

3. Click the blue "Log in" button at the top

   

4. Click on "Create your account" on the login page

   

5. Fill in the information required to create the account. Note: It is important to use your corporate email.

   

6. Check the box for the Terms of Use and Privacy Policy, then click "Register"

   

7. The account will now be created, and a verification email will be sent. Check your email for the verification email. If the email does not appear, ask your IT to whitelist 3dexperience@3ds.com.

8. Click on the Verification link sent in the email to verify the account

   

9. Log in to the 3DEXPERIENCE Account Page at https://www.3ds.com/
10. On the first login, we will be met with a screen to fill out additional information to complete the profile. We can also click the "My Profile" dropdown at the top to select "2-Factor Authentication (2FA)" to set that up. For more information on setting up 2FA, review this article: How to Configure Two-Factor Authentication for 3DEXPERIENCE Accounts

The 3DEXPERIENCE ID is now created and activated. For information on common issues, review this website: 3DEXPERIENCE ID | Dassault Systèmes

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.