This article gives advice for SOLIDWORKS users who need to continue accessing their licenses and files from home or a remote location. For detailed tips for optimal performance for PDM and non-PDM users, see the attached PDFs taken from the SOLIDWORKS QA article QA00000123656.

Standalone License Users

For standalone licenses, the license is machine-locked so that the computer will need to travel with the user, or the license can be deactivated and then activated on a home computer. This video below walks through the borrowing functionality for network license users and also the deactivation and re-activation process for standalone licenses: Borrowing and Transferring SOLIDWORKS Licenses

Network License Users

For network licenses, the computer will need to either have borrowed the license prior to leaving the office or have the ability to temporarily connect to the license server at work via VPN to then check out a license.

Ports required for network licenses:

• TCP 25734-25735

For borrowing and returning functionality, the VPN Network adapter on the client computer should be set up to retain a static MAC address. Please coordinate with IT for the port and MAC address setup since each VPN software configuration may differ.

For PDM

When accessing PDM over VPN, a few things typically need adjusting to ensure proper connectivity. The following ports are required to be open over the VPN, and often the local HOSTS file on the client computer requires editing due to VPN DNS limitations.

Ports required for PDM:

• Archive Server: TCP 3030
• SQL Server: TCP 1433 (unless the instance is named, then TCP 1434 and UDP 1434 instead)
• Web Server (without SSL): TCP 80
• Web Server (with SSL): TCP 443 (TCP 80 also needs to be opened if you want the ability to push the client install from the webpage)

The HOSTS file acts as an override function when access to the network DNS is not available. This is often required when working over VPN.

1. Launch Notepad as admin
2. Click File > Open and browse to C:\Windows\System32\Drivers\etc and open the hosts file
3. Add a line item at the bottom with the IP address of your PDM server and the name of the PDM server. 

Here is a link to our webinar, which also has suggestions for SOLIDWORKS system options and workflow adjustments to help optimize productivity when working from home:
Making The Most of Quarantine with SOLIDWORKS

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.