Problem
This article provides the steps on how to fix crashes when opening files in SOLIDWORKS due to the faulting module Propsys.dll. In the windows event viewer check the application event logs for an "application error". In the details of the application error, if the "faulting module path: C:\Windows\SYSTEM32\PROPSYS.dll" is shown, then there is corruption in the Windows Files. This can cause consistent or inconsistent crashing when trying to load a file into SOLIDWORKS.
Solution
- In a Windows search, type in CMD
- Right-click on Command Prompt and select "Run as Administrator" to open it
- Type in the Command sfc /scannow to find the corrupt files
- Once that command has finished running, to attempt to fix the broken files, type:
DISM /Online /Cleanup-Image /RestoreHealth - When it is done, a successful repair will show the message "The restore operation completed successfully", like the image below
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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