Problem

For each seat of SOLIDWORKS Professional or Premium with an active subscription, a complimentary Visualize Standard license is included. If the license type for SOLIDWORKS is network, Visualize will be included in the license pool. If the license type is standalone, there is a separate Visualize Standard Serial Number that will need to be input into the installation manager. This article goes over how to find the Visualize Standard serial number without contacting Technical Support.

Solution

1. Gain Administrator access to MyProducts following the steps here: How to View SOLIDWORKS Licensing Information with MyProducts – Hawk Ridge Systems
2. Go to https://myproducts.solidworks.com/ to see the full list of the products owned by your Organization

3. On the top right-hand corner of the list, use the search bar to filter the products to only show Visualize Standard.

   

4. The Serial Number column provides the licenses that you can enter for your Visualize installation. If you are unsure if the serial number has already been activated on another machine, click on the Product Name associated with the serial number.

   

5. If the serial number is activated on a machine, you can see its name (System Name in System Information) under "Active Machines".

   

6. If you need to free the license, please find the machine by name and follow the procedure here, specifically selecting Visualize: Transferring/Deactivating a SOLIDWORKS Standalone License Between Computers – Hawk Ridge Systems
   
   Note: For users who only have Visualize installed on their machines, they can also open up Visualize and go to Help > Deactivate License... to deactivate the license following the prompts.

Once you have obtained the Visualize serial number, you can proceed with the installation: How To Install SOLIDWORKS Visualize – Hawk Ridge Systems

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.