Problem

This article walks through the steps necessary to resolve the error message "Another installation is already in progress", which can occur during the installation of any of the SOLIDWORKS prerequisite programs.

The image above shows an example of the error message, which can occur while installing a program. The actual error code will be generated by the program that is attempting to install, so the message itself will be the unique identifier.

Solution 1: Restart the machine

When you first encounter this error, try restarting the machine, and then try the installation again. If that does not help, try Solution 2 below.

Solution 2: Restart the Windows Installer Service

If restarting the machine did not help, use the steps listed below to clear installation data and try the installation again.

Steps to clear the installation data:

1. In a Windows Search, type "Services" to bring up Services and left-click it to open it
    

   

2. In the Services Window, find the "Windows Installer" service, as shown below
   
3. Right-click the "Windows Installer" service and select "Properties".

4. In the Properties Window, stop the service, restart it, and hit OK
    

   

5. Attempt the installation again

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.