Problem

This article goes over how to resolve the SOLIDWORKS Installation Errors:

• SOLIDWORKS 20XX is not supported on the Windows XP operating system and will not be installed
• SOLIDWORKS 20XX is not supported on the Windows Vista operating system and will not be installed

• SOLIDWORKS is not supported on Windows 7 Service Pack 0. You must update your system to Service Pack 1 or higher

  

These errors can occur when installing SOLIDWORKS on Windows 7 or newer when there is improper or unknown use of the Windows Compatibility Mode Setting with the SOLIDWORKS installer setup.exe & sldim.exe. Upgrading Windows, such as upgrading from Windows 7 to Windows 10, may automatically set this setting on all SOLIDWORKS installer files.

Solution

Follow the steps below to turn off Windows Compatibility mode:

1. Navigate to the SOLIDWORKS Installation file set

2. Right-click on "Setup.exe" and select "Properties"

   

3. Click on the Compatibility tab
4. Uncheck "Run this program in compatibility mode for", click "Apply", and then click "OK"
5. Repeat steps 2-4 for "sldim.exe" located in the same folder
6. Attempt to install SOLIDWORKS again

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.