The SolidWorks Serial Number cannot be changed within SOLIDWORKS, only viewed. To change it, you must modify the SOLIDWORKS installation. This process won't uninstall the program but will update the Serial Number. Modifying the installation is the recommended method to change the Serial Number.
Checking the Current Serial Number
Before changing the Serial Number, we recommend checking what the current Serial Number is to avoid confusion when changing Serial Numbers. This can be checked with the steps below:
Open SOLIDWORKS
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Click on Help > About SolidWorks (question mark icon at the top right)
Deactivating the Current License
Before changing the Serial Number, we recommend deactivating the current License to avoid activation issues in the future. Deactivate the License with the following steps:
- Open SOLIDWORKS
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Click on Help > Licenses > Deactivate... (question mark icon at the top right)
- In the Activation Manager window, select the License(s) to deactivate
- Select the method to Deactivate (Automatic over the internet or Manual via Email)
- Enter a valid Email Address
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Click Next
- The License(s) will now be deactivated, and then SOLIDWORKS will close
Changing the Serial Number
To change a Serial Number, modify the SOLIDWORKS Installation with the steps below:
- Close SOLIDWORKS and other Programs
- Click on the Windows Start button and search for "Control Panel"
- Select "Programs and Features"
- Right-click on "SOLIDWORKS 20XX SPX.X" and select "Change"
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Click through the "A Windows reboot..." message by clicking "OK"
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Choose "Modify your installation" and click "Next"
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In the "Serial Number" page, change the Serial Number(s) as desired and click "Next"
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Continue through to the "Summary" page and click "Modify Now" to start the modification
- When the Modification is done, click "Finish" to close the Installation Manager
- Launch SOLIDWORKS and go through the Activation Manager prompts to activate the new Serial Number(s)
Note: If an activation error occurs, it may be that the license is currently being used by another machine. If you are unable to activate, please contact technical support.
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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