Mapped Drives are Not Shown in SolidWorks (File->Open Window)

Problem

This article provides a resolution to the issue where mapped drives show in Windows Explorer but do not show in the SolidWorks File Open menu.  For example, in Windows Explorer, the mapped drive Engineering(Z:) is shown on this system:

Z Network Drive in Windows File Explorer

However, navigating to File>Open in SolidWorks, we can see that the mapped drive is not shown:

Mapped Drive not shown in SOLIDWORKS

This issue occurs if User Account Control (UAC) is enabled. UAC treats members of the Administrators group as standard users. Therefore, network shares that are mapped by logon scripts are shared with the standard user access token instead of with the full administrator access token.  If SolidWorks is then launched with the full administrator token, the drives will not show. A more detailed explanation is offered on the Microsoft Website:

Some Programs Cannot Access Network Locations When UAC Is Enabled

Solution

To fix this issue, add the EnableLinkedConnections registry value. This allows Windows to share network connections between the filtered and full administrator access tokens for Administrators group members. After setting this, LSA checks for a linked access token in the current user session and adds the network share to it if found.

Before making changes to the registry, you should back up any data on the computer. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows in the Microsoft Knowledge Base.

When going into the Registry Editor, do not modify or delete anything except what is listed below. If you do not feel comfortable performing the steps listed below, please contact Technical Support.

Follow the steps below to add the EnableLinkedConnections registry value:

  1. Close all applications, including SOLIDWORKS
  2. Open Windows Search, search for REGEDIT, and then hit Enter to open the Registry Editor

    Open the Registry Editor
  3. Locate and then right-click the registry subkey HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

    Locate Registry folder
  4. Right-click the System folder to select "New", and then click "DWORD Value"

    Start new DWord Value
  5. Type EnableLinkedConnections, and then press Enter
  6. Right-click EnableLinkedConnections and then click Modify

    Right click and modify
  7. Keep the Base selected as Hexadecimal
  8. In the Value data box, type 1, and then click OK

    Set the Value to 1 and click OK
  9. Exit Registry Editor and then restart the computer.
  10. After Restarting the computer, make sure to Disconnect the Mapped Drive and then Reconnect them
  11. Launch SOLIDWORKS to see if the Mapped Drive can be accessed from File > Open

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.

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