To have SolidWorks regenerate the default templates:
- Browse to "Tools->Options->File Locations" and make sure the drop down bar says "Document Templates"
- Navigate to these locations within Windows Explorer and make sure they don't have any template files (.prtdot, .asmdot, .drwdot)
- Reopen SolidWorks
For further assistance, please contact our HawkSupport team at 877-266-4469(US) or 866-587-6803(Canada) and firstname.lastname@example.org.