Problem
This article outlines the contrast between the ‘Clear cache during log out’ and the ‘Refresh cache during log in’ options found in SOLIDWORKS PDM permissions, which seemingly perform the same task, but they are different.
Solution 1: Clear Cache during log out
Selecting the "Clear Cache" option will automatically remove all locally cached files when a user logs out, starts to work offline, or when shutting down the computer. The number of files that will be cleared is totally dependent on how many files the user has performed a ‘get’ on. This is equivalent to selecting the folder in Explorer, then clicking on Tools and selecting “Clear local cache“.
Solution 2: Refresh Cache during log in
Selecting "Refresh Cache" will perform an automated ‘Get’ on all files within folders with this setting. This will load the latest version of all files within predetermined folders and also perform a ‘get’ on any files within these folders that have previously cached versions already cached.
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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