Windows File Explorer Address Bar Not Updating in PDM Vault View

Problem

The purpose of this article is to explain what causes the Windows Address Bar PDM navigation issue and how to resolve it. When navigating between folders in the PDM Vault View, the address bar does not update. This can cause an issue for users, as the correct file path is not displayed. This issue occurs on machines running Windows 11 with the update KB5030590 installed. This issue is resolved in SOLIDWORKS PDM 2024 SP1 or newer.

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Verifying the PDM Version

Users who are running PDM on Windows 11 and have Microsoft update KB5030590 should verify what PDM version is being used. The version of PDM used can be found within the SOLIDWORKS Desktop Help menu or through the PDM vault. Once the version is verified, proceed to the next section about applying the hotfix. 

  1. Open SOLIDWORKS and select Help > About SOLIDWORKS PDM
Select About PDM in the help dropdown
  1. The PDM version will display as shown below
PDM Version shown
  1. Alternatively, verify the PDM version through the vault view by clicking the "Blue Person" icon and then clicking "About"
Select About from clicking the person icon
  1. The PDM version will be shown in a dialog box within the vault view
PDM Vault Version

Solution 1: Upgrade SOLIDWORKS PDM

This issue is resolved in SOLIDWORKS PDM 2024 SP1. Upgrade to SOLIDWORKS PDM 2024 SP1 or newer if possible, to resolve this issue

Solution 2: Hotfix Based on PDM Client Version

Depending on what version of the PDM client is installed, specific hotfixes are available from SOLIDWORKS. SOLIDWORKS released the hotfixes only for the 2022 SP5, 2023 SP5, and 2024 SP0.1 versions of PDM. If your version of PDM is not listed in this article, then upgrade to the 2024 SP1 version or higher. 

  • For a SOLIDWORKS PDM 2024 SP0.1 client, use SWPDM2024SP0.1_HF1181214_Hotfix.zip.
  • For a SOLIDWORKS PDM 2023 SP5 client, use SWPDM2023SP05_HF1181214_Hotfix.zip.
  • For a SOLIDWORKS PDM 2022 SP5 client, use SWPDM2022SP05_HF1181214_Hotfix.zip. 

Follow the steps below to apply the hotfix

  1. Before applying the PDM client-side hotfix, all applications should be closed.
  2. Right-click the SolidWorks PDM icon in the notification area and select "Exit"
  3. Download the correct hotfix attached to this article based on the version of the PDM client installed 
  4. Extract the downloaded ZIP file to a local folder on the machine
  5. Right-click Hotfix_HF1181214.bat from the extracted folder and select "Run as administrator"
  6. Follow the instructions in the dialog prompt to apply the hotfix.

Before upgrading to a newer version of SOLIDWORKS PDM, the hotfix must be uninstalled.

To remove the hotfix:

  1. Enter Control Panel in the Windows Search tool on the Taskbar to access the Windows Control Panel.
  2. Select Programs > Programs and Features.
  3. From the list of Programs, right-click the Hotfix item.
  4. Select Uninstall/Change and follow the steps to remove the hotfix

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.

 

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