Problem

This article walks through the steps needed to modify an instance of SOLIDWORKS that was originally installed with an evaluation license to use a permanent product serial number.

Solution

Once you have received a permanent license from Hawk Ridge Systems, the evaluation license can be replaced by following the steps listed below to modify the installation to swap the Serial Number:

1. Navigate to the Control Panel and click on "Programs and Features".

   

2. Locate your installation of SOLIDWORKS in the programs list, right-click it, and select "Change" or "Modify".

   

3. Once the SOLIDWORKS Installation Manager window has launched, select the option to "Modify your installation" and click "Next".

   

4. Once you have reached the "Serial Number" section, replace any evaluation serial numbers with your permanent serial number(s) and click "Next"

   

5. After clicking Next, the license transfer window will appear. Click "Yes", indicating that you would like to transfer the evaluation license.

   

6. The "SOLIDWORKS Product Activation" window will now appear. Select your evaluation product if there is more than one product listed, input a valid e-mail address, and begin the transfer process by clicking "Next". More information regarding the different types of license transfers can be found in our Product Activation Guide.

   

7. Evaluation licenses cannot be transferred, and therefore this transfer will fail. However, the process will ensure that the evaluation license is completely cleared from your Computer. Click "OK" on any errors that appear, which will cause the "Transfer failed" window shown below to open. Click "Finish" on this window to exit the transfer process.

   

8. After closing the "Transfer failed" window, proceed with the modification process until reaching the Summary screen. Accept the License Agreement and click on "Modify Now" to begin the modification, which should be completed shortly.

   

9. If you receive the message "The Source Folder is Not Versioned Properly", please refer to this article: The Source Folder is not Versioned Properly
10. Launch SOLIDWORKS, activate your product if prompted, and navigate to Help > About SOLIDWORKS to confirm you are using the correct serial number.

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.