Problem
Sometimes, when searching for files that contain specific information, users may see some files returned that don't currently contain the information being searched for. This can happen if there is a checkbox associated with the "Search Previous Versions" variable (as seen on the default Complete Search card). This variable is enabled by default and can cause files to be returned if the information being searched for was in any of its past versions.
Solution
To fix this, we can either remove that field from the search card, or change it to disabled (unchecked) by default. To change the default behavior, follow the instructions here: Setting the default value for Search Card fields – Hawk Ridge Systems
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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