SOLIDWORKS crashes when loading Toolbox add-in with the error: You appear to have experienced problems

Nicholas Koch
Updated

Problem

This article goes over how to resolve the SOLIDWORKS Toolbox crash that displays the following error message when loading the Toolbox add-in: "You appear to have experienced problems the last time you loaded the C:\Program Files\SOLIDWORKS Corp\SOLIDWOKRS\\Toolbox\\SwBrowser.dll add-in".

Clicking "Yes" will cause SOLIDWORKS to crash, and clicking "No" will allow SOLIDWORKS to continue working, but the toolbox will not load.

Example of Toolbox Error Message

Solution

  1. Close SOLIDWORKS
  2. Open Windows File Explorer
  3. Navigate to C:\Users\<user>\AppData\Roaming\SOLIDWORKS\SOLIDWORKS 20XX\Toolbox\data
  4. Delete the 'tb_default.sldedb' file
  5. Launch SOLIDWORKS to retest the issue

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.

 

 

 

 

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

Comments

0 comments

Article is closed for comments.