Problem

This article addresses licensing errors for SOLIDWORKS products included in a subscription, such as Visualize Standard or CAM Standard. When a subscription expires, so do these licenses.  After a renewal, the SOLIDWORKS License Server will need to be reactivated to use these products.  However, sometimes a network license will fail to update correctly and will continue to have SOLIDWORKS launch errors such as:

1. Could not borrow the SOLIDWORKS Visualize Standard license. Invalid (inconsistent) license key (-8,544,0)
2. Could not obtain a license for SOLIDWORKS CAM. Error: invalid block name (-5,147,0)
3. (SW_D) <product code> Bad key information: Invalid (inconsistent) license key” shows when accessing the SolidNetWork License log file via the View Log button or opening the lmgrd.log file directly

Solution   

1. Have all users return SOLIDWORKS licenses
2. Open the SolidNetWork License Manager Server application on the License Server

3. On the Server Administration tab, click Stop 

   

4. When prompted, confirm the server is being stopped
5. Click Modify

6. Choose to Move your product license(s) to a new or upgraded computer to remove the inconsistent/bad license information from the server

   

7. Complete the process and close the confirmation box
8. Click Modify 

9. Choose to Activate/Reactivate your product license(s)

   

10. Complete reactivation
11. Confirm SolidNetWorkLicense Manager is started by clicking Start if it is not grayed out 
12. Open SOLIDWORKS on a client machine to confirm the licenses are working

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.