Problem
When the folders in a local file vault view are blue, they indicate that the local file vault view is in an offline state. As a result of the vault being in offline mode, we will not be able to perform operations such as Get, Check out, Check in, Change State, etc. This article describes how we can enable online mode.
Solution
In the vault view, navigate to Tools in the menu, then select "Work On-line". We should now be able to perform routine operations in the vault.
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
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