When you are installing SOLIDWORKS, even after you have disabled antivirus and UAC; you may sometimes experience constant reboots or the Installation Wizard will hang without any visible errors. This can be caused by corrupted Windows Installer files and/or Windows Update issues. In some cases your Installation Log will also include a generic failed MSI install line.
Solution
Please use the following two Microsoft tools to trouble shoot this.
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Confirm there are no Windows Update issues:
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors -
Use the Microsoft Tool to check for and fix anything that may be blocking the install:
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
Note: the download on this Microsoft webpage is currently not working, please find the tool attached to this article.
Contact Us
For further assistance, please contact our HawkSupport team at 877-266-4469(US) or 866-587-6803(Canada) and support@hawkridgesys.com.
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