Fix Windows issues that prevent a SOLIDWORKS install

When you are installing SOLIDWORKS, even after you have disabled antivirus and UAC; you may sometimes experience constant reboots or the Installation Wizard will hang without any visible errors.  This can be caused by corrupted Windows Installer files and/or Windows Update issues. In some cases your Installation Log will also include a generic failed MSI install line. 


Please use the following two Microsoft tools to trouble shoot this.

  1. Confirm there are no Windows Update issues:

  2. Use the Microsoft Tool to check for and fix anything that may be blocking the install:
    Note: the download on this Microsoft webpage is currently not working, please find the tool attached to this article. 

Contact Us

For further assistance, please contact our HawkSupport team at 877-266-4469(US) or 866-587-6803(Canada) and

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