How To Download and Update SOLIDWORKS Products

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Your SOLIDWORKS software will be downloaded from solidworks.com using the directions in this document. In addition to the major release version, SOLIDWORKS periodically releases service packs that fix any issues found with the software between major releases; this document demonstrates how to apply these service packs.

SOLIDWORKS no longer takes requests for physical media. If you have not opted out of media shipments, Hawk Ridge Systems Technical Support can provide a flash drive with the physical media.

This is not a troubleshooting guide. If you have any technical issues with SOLIDWORKS, please contact Hawk Ridge Systems Technical Support.

Contents

Creating an Account

Downloading SOLIDWORKS

Service Pack Updates

Creating an Account

You will need a 3DEXPERIENCE ID or SOLIDWORKS ID in order to access the downloads. If you do not have an account and are unsure how to get one, please see the 3DEXPERIENCE ID creation steps.

Downloading SOLIDWORKS

When updating to a new version please use the following directions to get your SOLIDWORKS download.

  1. Using a web browser go to the SOLIDWORKS Downloads page and log in with your 3DEXPERIENCE ID or SOLIDWORKS ID.The Downloads page on the SOLIDWORKS website, with the year version selection drop-down and link to download highlighted.
  2. Where it says Select Version, pick the version of SOLIDWORKS you wish to download. Also, be sure the tab for SOLIDWORKS is selected at the top of the list of downloads. Agree to the End User License Agreement on the following page to proceed.
  3. In the License Agreement page, scroll to the bottom and click on Accept Agreement & Continue
  4. On the next page, click the Download link to begin the download process.The link to start the download of SOLIDWORKS on the SOLIDWORKS website.
  5. At this point, the SolidWorks Setup will need to download. Press the Open or Save button on the dialog box that comes up. (If no dialog appears, be sure the security settings of your internet browser are set to allow downloads.) After the installation has finished, you can delete the Setup download since it will not be needed to run SOLIDWORKS. The download will have the SOLIDWORKS installation manager included as well.

The options for a downloaded SolidWorksSetup.exe file, with Open highlighted.The Opening SolidWorksSetup.exe window, with Save File selected.The Save As window open afer saving the SolidWorksSetup.exe.

  1. A self-extracting file SolidWorksSetup.exe will be downloaded to the location specified in the last step.

    NOTE: Windows has been known to block these files. To confirm your file is not blocked and will run correctly, please right click the file, select Properties, and then choose to Unblock the file.

A guide to unblocking the SolidWorksSetup.exe in the Properties window.

  1. To Run the self-extractor, you can either right click and choose Run as Administrator or Double-click this file.
  2. Press the Run button if a security warning box appears.

The warning window for the SolidWorksSetup.exe, with Run selected.

The executable will now launch the auto-extractor dialogue box which will extract the SOLIDWORKS Installation Manager files to a location on this machine. Keep the When done unzipping open: sldim\sldim.exe check box active to immediately run the program. Press the Unzip button to continue.

The extractor window for the SolidWorksSetup.exe, with a location specified to unzip the files to.

  1. When the file unzip has completed, a dialog box will appear showing the files where successfully unzipped. Press OK to continue.

The extractor window for the SolidWorksSetup.exe, showing that the files have been unzipped successfully.

  1. On the Welcome page of the installer, you will be given four choices; we will use the fourth, Download and Share all files.The first page of the SOLIDWORKS Installation Manager, with 'Download and Share All Files' selected.
  2. Press the Next button to continue.
  3. Now you will be prompted for your serial number. If you have any add-ins, be sure to enter those numbers as well.
    The serial numbers page of the SOLIDWORKS Installation Manager, with a number entered for SOLIDWORKS under 3D Design.
    For standalone licenses, any product with a distinct serial number should be entered here.
    Note that SOLIDWORKS PDM Standard is included with SOLIDWORKS Professional and SOLIDWORKS Premium. A PDM Standard serial number only needs to be entered if this item was purchased separately with Standard SOLIDWORKS.
    Also, SOLIDWORKS CAM Standard is included with all versions of SOLIDWORKS while Basic Simulation and SOLIDWORKS Motion are included with SOLIDWORKS Premium. These items only need to be entered if you have purchased these separately.
    If you purchased Simulation Professional or Simulation Premium you will want to enter your serial number for SOLIDWORKS Simulation to ensure the full version is loaded.
  4. Press the Next button to continue.
  5. Now the installation manager will contact SOLIDWORKS to find out what products you need to download for your seat of SOLIDWORKS based on the serial number(s) provided.
  6. The next screen shows your download options. You can press the Change button if you would like to change the location or method of the download.
    The Summary page of the SOLIDWORKS Installation Manager, showing the option to change download options, accept the terms of the license agreement, and start the download.
    Press the Download Now button to continue (You may be prompted to accept the SOLIDWORKS License Agreement).

The check box to accept the License Agreement and the button to start the download.

  1. Now the files will begin downloading to your computer. This may take some time depending on your internet connection and network traffic.

The progress bar for the SOLIDWORKS download.

  1. When the files have successfully transferred, you will see a page that tells you the download is complete.The Download Complete page after a SOLIDWOKRS download has finished.
  2. No further downloads will be required unless a user selects some items to install that were not selected during the initial download or if the computer does not meet the minimum system requirements. Note where you have downloaded the files.
  3. The client machines should now run the setup.exe from the download to begin installing. You may still be required to download some files if you select to install items that were not downloaded previously.
  4. If the setup shortcut does not start the Installation Manager, check that it is implemented using a UNC path (such as \\servername\sharename). You can repair the shortcut by right-clicking it in Windows Explorer and then selecting Properties.
  5. Once the installation manager is loaded onto the client machine, proceed with the installation as laid out in our Standalone Installation document.

Service Pack Updates

  1. In SolidWorks, select the question mark icon and choose Check for Updates.

A SOLIDWORKS window with the Help menu highlighted and open, and the Check for Updates option in it highlighted.

  1. You will be connected to the internet and the service pack on your machine will be compared to the latest version.
  2. If your software is older than the current service pack, you will be told there is a newer version available. You can set your download folder destination on this page.
  3. To begin upgrading to the new service pack, press the Next button to continue.
  4. The new service pack will now install.
  5. With the serial number you provided, the SOLIDWORKS add-ins will appear in a list. If you would like to edit what products will be loaded, you can press the CHANGE button to customize your installation.The Product Selection page of the SOLIDWORKS Installation Manager, with all products for SOLIDWORKS Premium selected.
  6. If you would like to add or remove items from this installation, you can do this with the check boxes in front of each item. Press the Back to Summary button to return to the revised summary.

The Product Selection page of the SOLIDWORKS Installation Manager, with some products for SOLIDWORKS Premium deselected.

  1. If you wish to view your Download Options, Install Locations or Toolbox Options, you can press the arrow (>) in front of the desired item. Press the CHANGE button on any of these summary items to customize them.

The Summary page of the SOLIDWORKS Installation Manager, with the options to change shown.

  1. You will also be shown the required file size and available disk space at the bottom of this page.
  2. If there are any items selected earlier that require download, the size of these will be listed too.

The installation and download sizes for a SOLIDWORKS installation.

  1. Click the Download and Install button to continue.
  2. The installation files needed to load your summary options will be downloaded from the internet automatically.
  3. Now SOLIDWORKS will install.
  4. After SOLIDWORKS, the other programs such as eDrawings, SOLIDWORKS Explorer and, depending on your package of SOLIDWORKS, any Data Management or Simulation items chosen during the product selection on the summary page module will install.
  5. Now that SOLIDWORKS and its Add-Ins have all been loaded, you have the options to automatically check for service pack updates, open the “What’s New” PDF or login to the website and comment on the installation interface. You can choose to join the Customer Experience Program if you wish. This will periodically send fault and usage information via e-mail to SOLIDWORKS to help improve the product.The Customer Experience page after installing SOLIDWORKS, with the option to join, opt out, or be reminded later.
  6. Press the Finish button to complete the installation.
  7. Now that the software is updated on the system, you will need to activate your license before you begin using the product. Please see our Product Activation document if you are unsure on how to do this.

For further assistance, please contact our support team at support@hawkridgesys.com, or 877-266-4469 (US) or 866-587-6803 (Canada).

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