How to Troubleshoot nview Errors

When experiencing problems in SOLIDWORKS, you may find many errors named "nview" in the Windows Event Logs, under Application. Common nview errors include SOLIDWORKS crashing and hanging, or even installation issues. Typically, SOLIDWORKS safe modes do not prevent nview errors from occurring

The most common fixes for nview errors are:

• Repairing Microsoft .NET Framework – Hawk Ridge Systems Support
• Perform a C++ Repair
• Uninstall RTX Desktop Manager

What is RTX Desktop Manager/nview?

NVIDIA nview has been renamed to RTX Desktop Manager, and is a tool used for customizing your Windows's interface. It is installed automatically with your graphics driver. To learn about RTX Desktop Manager, check out NVIDIA RTX Desktop Manager Software | NVIDIA

Older versions of nview can be disabled using our guide SOLIDWORKS Becomes Transparent – Hawk Ridge Systems Support

How to Uninstall RTX Desktop Manager

These steps are from Clean Install of NVIDIA Display Driver – Hawk Ridge Systems Support and adjusted to remove the RTX Desktop Manager. To find the best NVIDIA graphics driver for your system, please reference Hardware Certification | SOLIDWORKS.

1. Close down all programs on your computer.
2. Run the downloaded exe file with administrator rights. 
3. Follow the prompts in the installer until you get to the Installation options screen and select Custom (advanced) and click Next.
   
4. Disable RTX Desktop Manager and select Perform a clean installation, then click Next to begin the installation.
   
   The installation will now proceed. Your monitor may go black and the resolution may change a few times during the installation.
5. Restart your computer to complete the process.

Contact Us

For further assistance, please contact our HawkSupport team at 877-266-4469(US) or 866-587-6803(Canada) and support@hawkridgesys.com.