How to Troubleshoot nview Errors

Problem

When encountering issues in SOLIDWORKS, you may observe numerous errors labeled "nview" within the Windows Event Logs under the Application category. Common nview errors include SOLIDWORKS crashes, freezes, or installation problems. Generally, SOLIDWORKS safe modes do not prevent the occurrence of nview errors. This article goes over several solutions to try to resolve the nView errors.

nView Errors

NVIDIA nView, which is now known as RTX Desktop Manager, is a tool used for customizing the Windows Workspace. It is installed automatically with NVIDIA Graphics Drivers.

Solution 1: Uninstall RTX Desktop Manager or nView

Follow the steps below to uninstall the RTX Desktop Manager. Older versions of nView can be disabled using our guide SOLIDWORKS Becomes Transparent – Hawk Ridge Systems Support

  1. Close all programs on the computer
  2. Obtain the latest NVIDIA Driver here: https://www.nvidia.com/en-us/drivers/ 
  3. Run the downloaded exe file with administrator rights
  4. Follow the prompts in the installer until the Installation options screen; select "Custom (advanced)" and click "Next"

    Select Custom and click Next
  5. Uncheck "RTX Desktop Manager", select "Perform a clean installation", and then click "Next" to begin the installation

    Image of the option to disable RTX Desktop Manager
  6. The installation will now proceed. The monitor may go black, and the resolution may change a few times during the installation.
  7. Restart the computer to complete the process
  8. Launch SOLIDWORKS to retest the issue

Solution 2: Repair C++

Follow the steps in this article to repair C++ prerequisites and then retest the issue.

How to Repair Microsoft Visual C++ Redistributables – Hawk Ridge Systems

Solution 3: Repair .NET

Follow the steps in this article to repair .NET Components and then retest the issue.

Repairing Microsoft .NET Framework – Hawk Ridge Systems

For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.

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