Problem
When attempting to activate a SOLIDWORKS Serial Number, the following error may occur:
Empty response received from the Activation Server.(0/0)
This error will prevent a SOLIDWORKS license from fully activating. The error itself is caused by an unsuccessful communication attempt between the local machine and the SOLIDWORKS activation servers.
If the automatic and manual methods of activation have already been attempted, as outlined in our Product Activation Guide, then it is recommended that the steps in the next section be attempted.
Solution
- Navigate to C:\ProgramData. Note: The "ProgramData" directory is hidden by default, so it can be accessed by typing C:\ProgramData directly into the Windows File Explorer address bar.
Once the C:\ProgramData directory has been opened, find the folder named "FLEXnet", as shown below
- Right-click on the FLEXnet folder and select Rename
-
Append -OLD to the name of the folder so that the entire name appears as "FLEXnet-OLD"
- After fully renaming the FLEXnet folder, launch SOLIDWORKS and attempt the product activation process again
For additional support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.
Comments
Article is closed for comments.