Hawk Ridge Systems and M5D have formed a strategic alliance to provide a more focused, coordinated experience for customers with 3D printing and scanning needs.

What’s changing?

Hawk Ridge Systems continues to represent its complete hardware portfolio and support customers’ broader software, engineering, and manufacturing needs, and M5D will provide dedicated hardware sales, applications engineering, fulfillment, installation, and technical support for 3D printers and scanners. With the addition of Stratasys, M5D brings together expertise across Hawk Ridge’s hardware portfolio through one coordinated operating model.

Who should I contact?

Effective 10/16/2026, support requests for your products will be managed by M5D Support. Any new requests sent to Hawk Ridge Systems will be forwarded to M5D, and an M5D support representative will assist you. 

M5D Support Contact Information

• 1 (800) 873-7238 
   Monday-Friday 8:00 AM to 4:00 PM CDT
• 1 (800) 377-6364
  Available 24/7

Hawk Ridge Systems and M5D will work together to support your business and help ensure continuity as your needs evolve.

For non-hardware support, existing customers can submit a ticket or new customers can contact Hawk Ridge Systems.