Design Table Error: "Failed to connect. Link may be broken." After May 10th Windows Update

Following a Windows Update rolled out on May 10th 2022, the following error may appear when editing a design table: "Failed to connect. Link may be broken."

The problem is caused by Windows Update installing Visual C++ 2022 Redistributable - 14.32.31326.0, v17.2.​​​​​​​ This update may break the link between SOLIDWORKS and Excel, which will break the ability to edit design tables. SOLIDWORKS is working with Microsoft on a fix for this issue in SPR 1235828. 

SOLIDWORKS is pleased to announce we have a resolution for this.  Microsoft will be distributing this new update via Windows Update soon (and un-publishing the original update). 

Until this is released with a Windows update, and you are encountering this error, please perform the following steps:

  1. Uninstall Visual C++ 2022 Redist from Windows (both x86 and x64)

  2. Reboot

  3. Reinstall Visual C++ 2022 Redist (both x86 and x64) from these links:

    https://aka.ms/vs/17/release/vc_redist.x86.exe

    https://aka.ms/vs/17/release/vc_redist.x64.exe

    Or https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

  4. Reboot
    Design Table function should be restored.

Note: Rolling back to the required 2017-VCRdist's does NOT fix the problem, only the above workflow should fix it.

SPR 1235828 (‘Failed to connect. Link may be broken.’ error message when editing design binder, design table in new window, etc. after installing latest Visual C++ 2015-2022 Redistributable (14.32.31326.0)) is now marked RESOLVED.


For further assistance, please contact our support team at 877-266-4469 (US) or 866-587-6803 (Canada) or support@hawkridgesys.com 

 

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  • The solution unfortunately didn't work on SW2022 SP2.0 on Windows 11.

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