If you are having issue opening SW Inspection and are on a Dell Workstation. This article covers an issues that is being caused by Dell Backup & Recovery.
There is a known conflict between Dell Backup and Recovery versions less than version 184.108.40.206 and Windows applications that use Qt version 5 dynamic link libraries (DLLs). SOLIDWORKS Inspection uses Qt version 5 DLLs.
If you use a Dell computer with Dell Backup and Recovery, one of these two options might resolve the issue.
- Option 1:
Upgrade Dell Backup and Recovery to a version 220.127.116.11 or later, and then restart the computer.
- Option 2:
Uninstall the Dell Backup and Recovery application, and then restart the computer.
For more information, read the following posting in the Dell Community website:
For further assistance, please contact our HawkSupport team at 877-266-4469(US) or 866-587-6803(Canada) and firstname.lastname@example.org.
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