[DELL Systems] CAMWorks and SOLIDWORKS CAM 2018 Technology Database crashes when Browsing for file at Link Database or Import Database

This article pertains to the Technology Database crashing issue when trying to browse to a file to import or link database files in CAMWorks or SOLIDWORKS 2018.

SYMPTOMS:

The Technology Database in CAMWorks or SOLIDWORKS CAM 2018 crashes when the user is attempting to browse for the .CWDB or .MBD file at Settings > Link Database or Import Database.

CAUSES:

This issue has been found most commonly on DELL systems where the application 'Dell Backup and Recovery' interferes with the SQLite.Interop.dll file, causing the TechDB to crash upon browsing. 

SOLUTION:

There are two methods that are known to have resolved this issue.

1. Uninstall the utility 'Dell Backup and Recovery' at Control Panel > Programs > Programs and Features and reboot the system before retesting the issue. 

2. Navigate to C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell and locate the SQLite.Interop.dll file. Rename it (i.e. “SQLite.Interop-OLD.dll) and re-install CAMWorks.

If you are still experiencing the Technology Database crashes or if you are not using a DELL system, please contact Hawk Ridge Systems Technical Support at 877-266-4469 or support@hawkridgesys.com.