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2017 SOLIDWORKS Network Server Installation Guide

Frank Lynn

This article walks you through the steps necessary to install the 2017 SolidNetwork License Manager, also referred to as the SNL.

This guide is written for version 2017. If you are using an earlier version of SOLIDWORKS, please download our earlier installation documents.

A SolidNetWork license server installation allows a company to install more client seats of SOLIDWORKS than the number of licenses they own. The licenses are metered out by an SNL server computer to make sure that only the number of licenses purchased are running at any given time, thus allowing the company share licenses with a larger group of SOLIDWORKS users.

 

The license manager software must reside on a server that all SOLIDWORKS users have access to over a network connection.

This is not a troubleshooting guide.  If you have any technical issues with SOLIDWORKS, please contact Hawk Ridge Systems technical support.

This document is only to be distributed and used by Hawk Ridge Systems customers.  Any other use is prohibited.

©2016 Hawk Ridge Systems

 

Contents

2017 Network Server Installation Guide

Before Installation

Installing the SolidNetWork License Manager

Activating Your Server

E-mail Activation

 

Before Installation

Hawk Ridge Systems highly recommends taking a moment before installing the SolidNetWork License Manager, and check that you are ready to load your new software.  Follow these steps to have better performance with the  SolidNetWork License Manager:

  1. Check hardware compatibility.
  • The SolidNetWork License Manager is supported on both physical, and virtual servers.
  • It is however, only supported on the following virtual environments:

VMware vSphere (ESXi) 5.1

VMware Workstation9

Microsoft Hyper-V, 2012

Citrix XenServer 6.2

  • You will want to have have the installation files on the actual server. Then you can install remotely if needed.
  • You can download these files over the internet at http://customerportal.solidworks.com/, or use a DVD drive.
  1. Check operating system compatibility.
  • Here is a list of compatible operating systems for this version of SolidNetWork License Manager:

Microsoft Windows 7 64-bit

Microsoft Windows 8.1 64-bit

Microsoft Windows 10 64-bit

Windows Server 2008 R2, SP1

Windows Server 2012

Windows Server 2012 R2

 

If you have an existing SolidNetWork License Manager, you will want to go through the next steps to make sure your service is no longer actively metering licenses and you have properly returned your old licenses to SOLIDWORKS.

  1. Stop the service.
  • You will want all users to shut down SOLIDWORKS or return any borrowed licenses so there are no licenses in use, or showing borrowed during your upgrade. Then follow these steps to stop the service.
  •  Start your earlier SolidNetWork License Manager (Start, All Programs, SOLIDWORKS, SOLIDWORKS Tools, SolidNetWork License Manager).
  •  On the Server Administration tab, press the Stop button to shut down the service. You will be warned that stopping the service may result in lost licenses.  As long as all users have returned their licenses, this will not be an issue.  Answer Yes to continue.
  1. Deactivate the license.
  • Follow these steps to deactivate your server license before upgrading your server.
  • Start your earlier SolidNetWork License Manager (Start, All Programs, SOLIDWORKS, SOLIDWORKS Tools, SolidNetWork License Manager).
  • On the Server Administration tab, press the Modify button to bring up the product activation page.
  • Choose Move your product license(s) to a new/upgraded computer and then press Next. This will return your license activation to SOLIDWORKS.
  1. Remove the SolidNetWork License Manager. 
  • Remove the older SolidNetWork License Manager through Windows Programs and Features in the Control Panel. Only after fully uninstalling the license manager (and SOLIDWORKS and its add-ins if these are also on the server), should you install the new software.

           

Installing the SolidNetWork License Manager

      1. Make sure you are logged in as an administrator.
      2. Disable all anti-virus and anti-spyware tools.
      3. Start the installation from your previously downloaded installation files, DVD, or download from http://customerportal.solidworks.com/.
      4. The DVD should start automatically. If not, "explore" the DVD and click on the setup.exe file.
      5.  If you are using a download, double-click the setup.exe, or sldIM.exe within the unzipped sldim folder.
      6. The first page of the installation manager will ask you to specify the type of installation you would like to perform. Select the Server products radio button.  Then select Install SolidNetWork License Manager
      7. Press the Next button to continue.
      8. The next page is where you will need to enter your SOLIDWORKS serial number; if you have multiple serial numbers, you can enter them by separating them with commas. This page also shows the location where the license manager will be loaded.  If you wish to change this default installation location, you can press the Browse button to search for another local folder on the server in which to load the software.
      9. Press the Next button to continue.
      10. The Summary page will appear and show your basic installation information. Under the SolidNetWork License Manager information, the serial number and location specified on the previous page are shown. If you wish to edit these, you can press the Change link on this line and return to the server options page. You can also edit the Download Options if you would like by pressing Change and selecting a different option.
      11. Press the Install or Download and Install button to continue.
      12. Your installation will begin at this point.
      13. When the installation is finished, you will be asked if you would like to participate in the Customer Experience Program. This will periodically send fault and user information to Dassault Systemes SOLIDWORKS Corporation to improve product performance.  You can answer Yes, No, or Remind me later to this option.
      14. Press the Finish button to complete the installation.

The SolidNetWork License Manager is now loaded on your server but you will now need to activate your licenses to properly give clients access to using SOLIDWORKS.

Activating Your Server

If you do not have internet access, see the e-mail activation section of this document.

      1. Go to Start, All Programs, SOLIDWORKS 2017, SOLIDWORKS Tools, SolidNetWork License Manager Server.
      2. You will be asked if you would like to activate your licenses. Press the Yes button to continue.
      3. The next page will ask for your computer name and a port number. We suggest using the default port unless it is currently in use.  Also, most servers now have firewalls that will block the ports needed for networking. Turn on the option A firewall is in use on this server to free these ports for use. Note: This is recommended for non fire-walled installations as well to lock the software to these two ports only.
      4. Click the Next button to continue.
      5. Choose to activate Automatically over the internet.
      6. Fill out all required fields on the Contact Information page.
      7. Click the Next button to continue.
      8. You will now connect to SOLIDWORKS over the internet and the product will be registered and activated. (Do not press the Cancel button unless necessary.)
      9. Your SOLIDWORKS is now activated.
      10. Press the Finish button to complete.

SOLIDWORKS is now properly registered and activated.

You can now load and run the SOLIDWORKS client machines that have access to this server.

E-mail Activation

      1. Go to Start, All Programs, SOLIDWORKS 2017, SOLIDWORKS Tools, SolidNetWork License Manager Server.
      2. You will be asked if you would like to activate your licenses. Press the Yes button to continue.
      3. The next page will ask for your computer name and a port number. We suggest using the default port unless it is currently in use.  Also, most servers now have firewalls that will block the ports needed for networking. Turn on the option A firewall is in use on this server to free these ports for use. Note: This is recommended for non fire-walled installations as well to lock the software to these two ports only.
      4. Click the Next button to continue.
      5. Choose to activate Manually via email. Press the Next button to continue.
      6. Fill out all required fields on the contact information page.
      7. Click the Next button to continue.
      8. The Manual Activation dialog will now open. You will want to press the Save button to create a request file.
      9. Select a location to Save this activation request .txt file.
      10. At this point, open your e-mail program and send an e-mail with the request .txt file attached to the message to: activation@solidworks.com
      11. You will receive a return e-mail that has a .txt file attached, this .txt file must be moved over to the server.
      12. Back in the manual activation dialog on the server press Open. This will bring up a browser to read in the .txt file you received.
      13. SOLIDWORKS is now activated.
      14. Press the Finish button to complete.

Your SOLIDWORKS network license is now properly registered and activated.

You can now load and run the SOLIDWORKS network client machines that have access to this server.

The 2017 SNL licenses are fully backward compatible with older year versions of SOLIDWORKS clients.

Thank You for choosing Hawk Ridge Systems!

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