This guide is to help navigate the HawkSupport phone queue.
Phone Support
| US: (877)266-4469 |
0 - Sales and Operator 1 - Technical Support 2 - Company Directory |
| Canada: (866)587-6803 |
Inside of Technical Support, the options are:
| Queue | Title | Description |
| 1 | Licensing, Installation and Administration | License activation, installation media, installation of any product. |
| 2 | Product Data Management | For any PDM related calls |
| 3 | Simulation and Analysis, including Plastics | Sim, Flow, Motion and Plastics |
| 4 | For other SWX Products and CAD products |
1. Composer 2. Electrical 3. SOLIDWORKS |
| 5 | CAMWorks | SOLIDWORKS CAM, CAMWorks, NestingWorks |
| 6 | For any other technical support | Any other unlisted product (Draftsight, Driveworks, Visualize, MBD, etc). |
Phone Queue Shortcuts
| Queue Shortcut | Description |
| 1,1 | Administration, downloads and installs |
| 1,2 | PDM |
| 1,4,3 | SOLIDWORKS general |
| 1,4,2 | Electrical and PCB |
| 1,5 | CAMWorks and SOLIDWORKS CAM |
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