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How to call in to Hawk Ridge Systems Technical Support

Patrick James

This guide is to help navigate the HawkSupport phone queue.

Phone Support

US: (877)266-4469

0 - Sales and Operator

1 - Technical Support

2 - Company Directory

Canada: (866)587-6803


Inside of Technical Support, the options are:

Queue Title Description
1 Licensing, Installation and Administration License activation, installation media, installation of any product.
2 Product Data Management  For any PDM related calls
3 Simulation and Analysis, including Plastics Sim, Flow, Motion and Plastics
4 For other SWX Products and CAD products

1. Composer

2. Electrical

3. SOLIDWORKS

5 CAMWorks SOLIDWORKS CAM, CAMWorks, NestingWorks
6 For any other technical support Any other unlisted product (Draftsight, Driveworks, Visualize, MBD, etc).


Phone Queue Shortcuts

Queue Shortcut Description
1,1 Administration, downloads and installs
1,2 PDM
1,4,3 SOLIDWORKS general
1,4,2 Electrical and PCB
1,5 CAMWorks and SOLIDWORKS CAM

 

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