This guide is to help navigate the HawkSupport phone queue.
0 - Sales and Operator
1 - Technical Support
2 - Company Directory
Inside of Technical Support, the options are:
|1||Licensing, Installation and Administration||License activation, installation media, installation of any product.|
|2||Product Data Management||For any PDM related calls|
|3||Simulation and Analysis, including Plastics||Sim, Flow, Motion and Plastics|
|4||For other SWX Products and CAD products||
|5||CAMWorks||SOLIDWORKS CAM, CAMWorks, NestingWorks|
|6||For any other technical support||Any other unlisted product (Draftsight, Driveworks, Visualize, MBD, etc).|
Phone Queue Shortcuts
|1,1||Administration, downloads and installs|
|1,4,2||Electrical and PCB|
|1,5||CAMWorks and SOLIDWORKS CAM|
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