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Symbol library file (GTOL.SYM) is missing

Alejandro Zamora

When upgrading SolidWorks versions, sometimes file locations become misplaced. A common issue is a misplaced symbols file. When trying to add a weldment symbol for example, you may see the following.

 2014-12-15_0841.png

If you have drawings with symbols already inserted, they will go missing as well:

 

Before upgrade                   Missing Symbol File

2014-12-15_1035.png 2014-12-15_1034.png

 

This indicates that SolidWorks cannot find the symbols file. First, check to see where SolidWorks is looking for the file. Go to Tools>Options>System Options>File Locations. Under “Show folders for:”, choose “Symbol Library File.” The default path should be:

 

C:\ProgramData\SolidWorks\SolidWorks20xx\lang\english

 

Check to see if the correct year is displayed. If not, delete this file location and add the correct one, with the appropriate year. If the year is correct, navigate to the file location in Windows Explorer to see if it actually exists there. If not, grab a copy of the file from another installation or contact technical support.  

 

For further assistance, please contact our HawkSupport team at 877-266-4469 (US) or 866-587-6803 (Canada) and support@hawkridgesys.com

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Comments

  • Avatar
    Jeff King

    Hello,

    My symbol library is missing. I don't have the directory shown in your help file C:\Program data

    thanks, Jeff

  • Avatar
    Frank Pace

    The Program Data folder will not show on the system by default. For the Program Data folder to show t is necessary to show hidden folders in Windows.Below is the current link for these steps on the Microsoft website.
    https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

    Edited by Frank Pace