Brent Collins

CAD can be demanding on your computer. Technical problems are not uncommon. Whenever you have a question, it can be difficult to give the support person a complete description of what's happening and how your computer is set up. A support technician might contact you repeatedly, asking a different question each time:

  • What is your operating system version?
  • Software versions?
  • Hardware drivers?
  • RAM?
  • Disk space?
  • and so forth -- and requesting ever more information and files.

 All this is important to the support person, but you often don't have the answers. SolidWorks has addressed this issue with a utility called SolidWorks Rx. SolidWorks Rx is designed to reduce the burden on the user when technical questions arise and provide the support person with more complete information.

See more --- here

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