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How To Update A SolidNetWork License 2024

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Joshua Baltazar

 

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This guide is written for 2024. If you are using an earlier version of SOLIDWORKS, please download our earlier installation documents to correctly load and administer your version of SOLIDWORKS.

Who this is for: If you have purchased additional user licenses for your SOLIDWORKS network installation, or if you have upgraded any existing network seats, you will need to update your SolidNetWork License Manager to allow it to serve the new license counts.

If you have not yet installed your license manager, or if your existing license manager is an older year version, please see our 2024 Network Server installation document for the steps needed to install this version of the license server.

Notice: This document is for internet or email activation-based licensing.

This is not a troubleshooting guide. If you have any technical issues with SOLIDWORKS, please contact Hawk Ridge Systems Technical Support or search our knowledgebase for “SNL Troubleshooting”.

This document is only to be distributed and used by Hawk Ridge Systems customers. Any other use is prohibited.

Contents

Activation Over the Internet 
E-mail Activation

Activation Over the Internet

The following steps should be done from the server machine hosting the SolidNetWork License Manager Server and the license.

If you do not have internet access, see the E-mail Activation section of this document.

  1. Go to Start > All Programs > SOLIDWORKS 2024 > SOLIDWORKS Tools > SolidNetWork License Manager Server 2024.
  2. The SOLIDWORKS SolidNetWork License Manager should open.
  3. Before updating the SolidNetWork License (SNL) Manager it is important to verify that no users are currently borrowing any licenses. If any licenses are currently borrowed, they should be returned using the Return button.

 Image of the Solidworks License Manager server, pointing out the return button in the License Borowing tab

  1. After returning any borrowed licenses, navigate back to the to the Server Administration tab.
  2. The 2024 SolidNetWork License Manager now includes a shortcut Reactivate button. This allows you to bypass the previous method of using the Modify License Information and will proceed to reactivate existing license(s) via the internet.

Image of the Solidworks License Manager server, pointing out the Reactivate button in the Server Administration tab

  1. In the Reactivate Licenses window you have the option to reactivate all available serial numbers or select a single item using the Serial Number drop down menu. Select the Reactivate button to proceed.

Image of the reactivate licenses issue which shows a list of all the licenses. The reactivate button here is located in the lower right corner of the window.

  1. The next page will ask for your computer name and port number. We suggest using all the default values listed on this page unless the ports here are currently in use by another software. It is also recommended to select A firewall is in use on this server. This will allow the SolidNetWork License Manager to work through a firewall, using only ports 25734 and 25735 inbound to the server.

Image showing the SOLIDWORKS Production Activation window. They key things that are pointed out are a check mark is placed next to A firewall is in use on the server, the default server port number is set to 25734, and the vendor daemon port number is set to 25735

Note: If an engineering manager or administrator has created and put an “Options File” in place to control license usage, please leave the check mark and file path in place.

Image showing the SOLIDWORKS Production Activation window. Here there is a checkmark next to options file and the browse button was used to select a specific directory where the options file is

  1. Click the Next button to continue.
  2. You will now connect to SOLIDWORKS over the internet and the product will be registered and activated.
  3. Your SOLIDWORKS network license is now reactivated.

Image showing the SOLIDWORKS Production Activation window. This image shows that the Activation/Reactivation succeeded

  1. Press the Finish button to complete.

SOLIDWORKS is now properly registered and activated.

Any new or upgraded network seats will now need to be installed on client machines. Please review our 2024 Network Client Install Guide for instructions on how to install SOLIDWORKS when using a network license. Alternatively, please review our documentation on Modifying SOLIDWORKS if you are upgrading an existing installation.

 

E-mail Activation

  1. Go to Start > All Programs > SOLIDWORKS 2024 > SOLIDWORKS Tools > SolidNetWork License Manager Server 2024.
  2. The SOLIDWORKS SolidNetWork License Manager should open. Navigate to the Server Administration tab and click Modify.

Image of the SOLIDWORKS SolidNetWork License Manager, pointing out the Modify button in the Server Administration Tab.

  1. In the window that opens, select the button for Activate/Reactivate a software license. Click the Next button.

Image showing the SOLIDWORKS Production Activation window. The radio button here is under activate/reactivate your product licenses. The next button is at the bottom-right of the screen

  1. The next page will ask for your computer name and port number. We suggest using all the default values listed on this page unless the ports here are currently in use by another software. Also, it is recommended to select A firewall is in use on this server. This will allow the SolidNetWork License Manager to work through a firewall, using only ports 25734 and 25735 inbound to the server.

Image showing the SOLIDWORKS Production Activation window. They key things that are pointed out are a check mark is placed next to A firewall is in use on the server, the default server port number is set to 25734, and the vendor daemon port number is set to 25735

Note: If an engineering manager or administrator has created and put an “Options File” in place to control license usage, please leave the check mark and file path in place.

Image showing the SOLIDWORKS Production Activation window. Here there is a checkmark next to options file and the browse button was used to select a specific directory where the options file is

  1. Click the Next button to continue
  2. Select to activate Manually via e-mail.

A radio button is chosen next to Manually via e-mail

  1. Click the Next button to continue.
  2. The Manual Activation dialog will now open. You will want to press the Save button to create a request file.

Arrow pointing to click on the save button under step 1

  1. Select a location to Save this activation request .txt file.

The windows explorer window is open, from here you can go to the directory where the request .txt file is located


Note: Keep the activation window open in the background while you proceed with the next steps.

  1. At this point, open your e-mail program and send an e-mail with the request .txt file attached to the message to activation@solidworks.com.

Image showing an email being created. The email is being sent to activation@solidworks.com and the activation text file is attached in the email


Note: Once created, this .txt file can be sent via e-mail from any machine with internet access.

  1. You will receive a return e-mail from SOLIDWORKS that has a .txt file attached. Your return email will look like this:

Image showing the response email from SOLIDWORKS. Here, downloading the response attached file from SOLIDWORKS is highlighted.

  1. Save this .txt file to the server or PC hosting the SolidNetWork License Manager, (move to the server you are activating, if it was emailed from a different computer).
  2. Now go back to the manual activation dialog from step 9 and press the Open button. This will bring up a browser that you can use to open and read in the .txt file you just got back from SOLIDWORKS.

Arrow pointed at the open button in step 3 of the Manual activation

  1. Your SOLIDWORKS is now activated. Press the Finish button to complete.

Image showing the SOLIDWORKS Production Activation window. This image shows that the Activation/Reactivation succeeded


SOLIDWORKS is now properly registered and activated.

Any new or upgraded network seats will now need to be installed on client machines. Please review our 2024 Network Client Install Guide for instructions on how to install SOLIDWORKS when using a network license. Alternatively, please review our documentation on Modifying SOLIDWORKS if you are upgrading an existing installation.

For further assistance, please contact our support team at support@hawkridgesys.com, or 877-266-4469 (US) or 866-587-6803 (Canada).

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