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Computers with two graphics cards and graphics issues

Frank Lynn

Most mobile workstations include both an Intel GPU for battery optimization and NVIDIA GPU for high performance. The Intel GPU is often set as the default for SOLIDWORKS in the NVIDIA Control Panel which can lead to slow performance. Follow the steps below for switching the GPU to the NVIDIA for SOLIDWORKS.  For customers with mobile workstations that have AMD Radeon Pro GPUs, the user interface will look different since these settings are controlled in the Radeon Pro Software.

Process

  1. Confirm that you have dual graphics and one is an NVIDIA Quadro. In the Windows start menu, search for "device manager".  Expand the selection of "Display adapters". You should see NVIDIA Quadro and Intel UHD.mceclip1.png
  2. Verify that you have installed the certified driver for your NVIDIA graphics card. You can locate and install the correct "certified" driver here: www.solidworks.com/sw/support/videocardtesting.html
  3. Right-click on the desktop wallpaper and select NVIDIA Control Panel.

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  4. Once opened, click on Manage 3D Settings and then select the Program Settings tab and make sure Dassault Systems SOLIDWORKS is set to use the High-Performance NVIDIA. This forces the computer to use the NVIDIA Quadro every time you open SOLIDWORKS.

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Note: If you are using SOLIDWORKS Composer then select or browse for "Catia Composer", then set that software to always use the High-Performance NVIDIA graphics. These steps can bring the same improved graphics effect for SOLIDWORKS and Composer software.

If you still notice performance issues please contact Hawk Ridge Systems at 877.266.4469 for the U.S or 866.587.6803 for Canada for further troubleshooting techniques and to find other possible causes. Our support team offers LIVE CHAT as well. It's a fast, easy way to get quick answers to your questions. Simply log in to our HelpCenter to get started. 

https://support.hawkridgesys.com/hc/en-us

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